We are constantly updating our Support Portal, so please make sure to check there first. If you have suggestions for improvements please use the in-product feedback option.
For bug reports and help with any other support issues, please contact us by sending a message to our support team.
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Contact: press [at] mendeley [dot] com.
For queries related to Mendeley Institutional Edition (including pricing and demo requests) please complete this form (https://www.elsevier.com/solutions/mendeley/contact-sales) and a sales representative will be in touch with you shortly.
Note: Please don't send support requests here, as they won't be answered.