Contact Us


We are constantly updating our Support Portal, so please make sure to check there first. If you have suggestions for improvements please let us know on our feedback forum.

For bug reports and help with any other support issues, please contact us by sending a message to our support team.


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Press Enquiries

Contact: press [at] mendeley [dot] com.

Institutional Edition Sales Enquiries

For queries related to Mendeley Institutional Edition (including pricing and demo requests) please complete this form ( and a sales representative will be in touch with you shortly.

General Business Enquiries

Note: Please don't send support requests here, as they won't be answered.



Mendeley Ltd.

3rd Floor
AlphaBeta Building
2 Worship Street

London EC2A 1BR
United Kingdom

New York

Elsevier Inc.

Suite 800, 230 Park Avenue
New York, NY 10169
Tel: +1 212 989 5800
Fax: +1 212 633 3990