Contact Us


We are constantly updating our Support Portal, so please make sure to check there first. If you have suggestions for improvements please use the in-product feedback option.

For bug reports and help with any other support issues, please contact us by sending a message to our support team.


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Press Enquiries

Contact: press [at] mendeley [dot] com.

Institutional Edition Sales Enquiries

For queries related to Mendeley Institutional Edition (including pricing and demo requests) please complete this form ( and a sales representative will be in touch with you shortly.

General Business Enquiries

Note: Please don't send support requests here, as they won't be answered.



Mendeley Ltd.

3rd Floor
AlphaBeta Building
2 Worship Street

London EC2A 1BR
United Kingdom

New York

Elsevier Inc.

Suite 800, 230 Park Avenue
New York, NY 10169
Tel: +1 212 989 5800
Fax: +1 212 633 3990