Technology and work practices in citizen science

Abstract

Citizen science is a form of research collaboration that actively involves the public in scientific research to address real-world problems. Research designed specifically for public participation is a form of information work for which the design of tasks and supporting technologies for volunteers is critically important to the scientific outcomes. This study examines the relationship between information and communication technologies (ICTs) and work practices, with the goal of generating insights to inform the design and management of cyberinfrastructure for citizen science. Comparing three projects with similar volunteer participation activities but varied organizational structures highlighted the importance of project goals and resources in the adoption of technologies, and strategies for using ICT to support ongoing participation and quality assurance.